Help and Support

Help and Support

Welcome to the Help and Support page of Online Learn Hub SIDA. We are here to assist you with any issues or questions you might have regarding your learning experience. Below you will find various ways to get the support you need.

 

Frequently Asked Questions (FAQs)

Before reaching out, you might find the answer to your question in our FAQs section. This section covers common queries about course navigation, account management, and technical issues.

 

Contact Support

If you need further assistance, our support team is here to help. You can contact us through the following methods:

  • Email: For detailed inquiries or if you need specific help, please email us at support@learnhubsida.crc-cambodia.org. We aim to respond within 24 hours.
  • Phone: You can call our support hotline at +855 (0)23 882 412 during business hours (Monday to Friday, 9 AM to 5 PM GMT+7).

Live Chat

For immediate assistance, use our live chat feature. Click on the chat icon at the bottom right corner of the screen to start a conversation with one of our support agents.

Community Forum

Join our Community Forum to connect with fellow learners. You can ask questions, share knowledge, and find solutions to common problems.

Technical Support

If you encounter technical issues with the platform, please visit our Technical Support page for troubleshooting tips and guides.

 

Feedback and Suggestions

We value your feedback! If you have suggestions on how we can improve our services, please fill out our Feedback Form.

Thank you for being a part of Online Learn Hub SIDA. We are committed to providing you with the best possible learning experience. If you have any questions or need further assistance, please do not hesitate to contact us.

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